It is very important to keep your account secure while trading on any floor to ensure the safety of your personal information as well as the amount of money you have. Binance is also constantly striving to provide customers with the most secure means of dealing with crypto on the platform. And in this article, we will list the issues related to Binance security that you should be aware of.
How Do Two-Factor Security Applications Not Work?
First, check the applications you have installed on your mobile device. Make sure the Google Authenticator app is still working.
Then, double-check the time (clock) synchronization on your phone and the computer where you are installing the Google Auth app, to ensure that the timing is working correctly.
Visit Binance’s website, enter the correct login password and enter the 2FA code to check the status of the Binance security application.
You can refer back to How to set up two-factor authentication security 2FA to see if there is a wrong operation to make the Binance security application not work or not.
If you still can not activate your account verification from Binance Security, please send a ticket to feedback and the support team will help you.
By the way, we also encourage you to enable SMS authentication so that you can verify and secure your account even when you do not have a computer with you. You can activate SMS at the center of your account.
How Do I Receive No Code Code When Authenticating SMS
The Binance security system always strives to improve and improve the quality of SMS messages. However, there are some countries and territories that do not currently support this feature (you are assured, Vietnam now supports secure SMS authentication!).
However, if for some reason you do not receive an SMS message from the Binance security system, your security message may be blocked or you are in the Global SMS Geo area. To check, do the following:
Step 1: Check the connection signal as well as turn on GPS to locate your position correctly.
Step 2: Close all antivirus software – application firewall on your mobile
Step 3: If you still do not receive the SMS message, please restart your mobile phone.
If you still do not receive the SMS code, please reply to the support ticket with content including: cell phone number, model, iOS / Android version, your location. The Binance security team will respond as soon as possible.
I Want to Disable SMS Authentication, How to Do it?
If your mobile phone is still working and you do not wish to receive Binance security verification via SMS anymore, please visit the User Center on your account. Then, click the “Disable” button next to the “SMS Auth” section below the Two-factor Authentication line and make the confirmation to disable your SMS account verification message.
You can access the Account and User Center section here via the following link: https://www.binance.com/userCenter/myAccount.html
Please note that, after you disable SMS account verification over SMS, we will suspend your account withdrawal activity within the next 24 hours. This is a way to ensure absolute security for your account.
In the worse case, if you lose your phone or change your phone number and want to disable the account verification feature via SMS to secure your information, send the documents immediately. Here comes the Binance security team so we can help you close the SMS Auth feature as early as possible. The documents to be submitted include:
Photo 1: A photo of the front of your passport or front of your ID / government ID card.
Picture 2: The first page of your passport or the back of your ID / valid ID card.
Picture 3: Provide a clear, sharp photo of you holding a valid passport / identity card / ID card and a piece of PRINT paper with the required content including the following information. :
One line of text: “Change cell phone from xxxxx1 to xxxxx2 on Binance”
Below: The current date (month / day / year) and the exact time that you wrote the piece.
Note: The right hand piece is a wrinkled paper to demonstrate that you understand all the terms and conditions of the Binance security system.
After sending a request to disable the SMS Auth feature this way, you will not be able to make withdrawals from your Binance account within the next 48 hours. If you have any questions about support from the Binance security team, please send a feedback ticket to https://support.binance.com/hc/zh-cn/requests/new. Wish you safe trading with Binance platform!
After reading this you do not have a Binance account then please click on the register button below to create your account right now.
Wish you are a successful investor!